For any return, an RMA (Return Merchandise Authorization) Number must be requested - to do this, get in touch with us (email: email@example.com or use the contact page) and tell us you would like to return an item. Explain the reason for the return and we will provide you with an RMA #. Under no circumstance, can a return without an RMA # be accepted.
Items must be returned in the original condition that they were received. If an item has been installed, scratched or damaged in any way, a 20% restocking fee may be applied. Items returned without original packaging intact may also be subject to a restocking fee.
Return shipping charges will be paid by the customer or by Black Oak Motorcycle, depending on the specifications of the case.
We offer money back, exchanges or store credit, depending on circumstance.